The Golf Lab Shipping Policy

Pricing

• Free shipping for orders $75 AUD and above within Australia.
• $10 AUD flat rate for orders under $74.99 AUD within Australia.
• International shipping rates are calculated at checkout using Australia Post rates.

Dispatch

• Orders are packed and prepared for shipping within 24 hours of payment. If out of stock, we will contact you.
• Some items may require up to 14 days to ship, noted in the product listing.

Shipping Method

• We use Australia Post for domestic and international shipments. Large items are shipped via Couriers Please.

Shipping Terms and Conditions

Order Confirmation

• You will receive an email confirmation after placing your order. Please keep it as proof of purchase.

Processing Time

• Orders are processed within 3 business days unless stated otherwise on the product page.

Shipping Locations

• We ship domestically and internationally. For questions, contact hello@thegolflab.com.au.

Shipping Rates and Delivery Estimates

• Estimated delivery times are provided at order placement and are subject to approval. Standard shipping within Australia: $10 for orders under $75, free for orders $75 and above.
• Note: Business days are Monday to Friday, excluding holidays. Delivery dates may vary due to shipping practices and other factors.

Tracking

• All orders within Australia and international orders with Australia Post include tracking. You will receive a tracking link once shipped.

International Customs and Duties

• International orders may incur customs duties and taxes. The Golf Lab is not responsible for these charges. All fees are the customer's responsibility.

Damages

• If your package is damaged upon delivery, contact us immediately at hello@thegolflab.com.au.

Missing or Lost Packages

• If your package is missing, check common courier hiding spots and with neighbors. If not found, contact hello@thegolflab.com.au.

Questions

• For any questions regarding your order, please contact us at hello@thegolflab.com.au.