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Frequently Asked Questions
What are the benefits of becoming a member? (Full Member Details)
Becoming a member gives you 24/7 access to our TrackMan simulators, discounted lessons, guest passes, and priority booking. Full members also receive 3 free PGA lessons.
Full Membership Price: $34.95 per week
Membership Benefits:
- 24/7 Access Via Bluetooth App
- Up to 5 Hours Per Week, working out to $6.99 per hour.
- 3 x 1 Hour Lesson included with membership
- Introductory Session and Welcome Pack
- 30% Discount on Additional Lessons
- 10% Discount on all Club Sales & Repairs
- Guest Pass: 3 guest sessions per month
- Additional Sessions: $25 per session
Only 7 Memberships Left at This Price – Secure Yours Before It’s Gone!
Lifestyle Membership Price: $29.95 per week
Membership Benefits:
- 7am - 10pm, Monday to Sunday
- Access: 1 Hour of simulator use per week
- Discounts: 10% off lessons and additional services
- Guest Pass: 1 guest session per month
- Additional Sessions: $25 per session
What’s the difference between the Full and Lifestyle memberships?
Full Membership ($34.95/week): 5 hours of simulator use per week, 3 free PGA lessons, 3 guest passes per month, and 30% off additional lessons.
Lifestyle Membership ($29.95/week): 1 hour of simulator use per week, 1 guest pass per month, and 10% off lessons.
Do I need to sign a long-term contract?
All memberships require a 12-week commitment, after which they auto-renew unless canceled.
Can I cancel my membership?
You can cancel after the 12-week minimum commitment. If you need to cancel earlier, please contact us.
Can I upgrade my membership?
Yes! You can upgrade to a Full Membership anytime. Contact us to adjust your plan.
How do guest passes work?
Guest passes allow you to bring a friend for a 1-hour session per pass. Full members receive 3 per month, Lifestyle members get 1 per month.
What happens if I don’t use all my simulator hours?
Unused hours do not roll over to the next week. We recommend booking your sessions in advance!
How do I access the facility after hours?
Members receive 24/7 access via OpenPath. Your membership must be active to enter.
Is there a family or group membership option?
Not currently, but guest passes allow members to bring friends!
How do I sign up?
Click the “Join Now” button on our website or visit us in-store.
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Contact Us For More Information
Staffed Hours - Monday - Friday 9:00 AM - 5:00 PM
Address - Unit 8/5 Sykes Pl, Ocean Grove VIC 3226
Phone - (03) 5292 5201
Email - hello@thegolflab.com.au
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